Privacy Policy

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Account details, identity verification, payment methods, and device technical data.
  • Why we collect it: To manage your account, process payments, prevent fraud, and ensure legal compliance.
  • Who sees it: Only our internal team and trusted partner service providers (payment/KYC). We never sell your data.
  • Retention: Kept for the duration of your account and as required by Philippine law.
  • Your Control: You can request access, correction, or deletion through our support channels.

1. Introduction and Scope

This Privacy Policy describes how jiliccc collects, uses, and protects your personal information when you use our website and services. By creating an account or using our platform, you agree to the practices described here.

This policy applies exclusively to the jiliccc platform. It does not apply to third-party websites, external payment portals, or other services you may visit via links on our site. Once you leave our domain, the privacy policies of those external sites take effect.

2. Personal Information We Collect

Account and Identity Data

We collect information provided during registration, such as your username, email address, and date of birth, to create your account and verify your eligibility to play.

Verification Documents

To prevent fraud and comply with regulations, we may request copies of government-issued IDs or proof of address during the Know Your Customer (KYC) process.

Payment Data

We collect necessary payment details for deposits and withdrawals. Transaction history is recorded to ensure financial accuracy and security.

Gaming and Transaction Activity

We track your game choices, betting history, and winnings to manage your account balance and offer a personalized experience.

Technical Data

We automatically collect your IP address, browser type, device operating system, and usage patterns to optimize site performance and enhance security.

Support Records

Records of your communications with our support team are kept to resolve issues and improve our service quality.

3. How We Collect Data

We gather information through three primary methods:

  • Directly from you: Information you enter when registering, updating your profile, or contacting support.
  • Automatically: Data captured via cookies and server logs while you navigate our site.
  • Partner Providers: Information received from our partner payment processors and identity verification services.

4. Why We Use Data

Your data is processed for the following essential purposes:

  • Account Management: Creating and maintaining your secure user profile.
  • Financial Transactions: Processing deposits and withdrawals and preventing payment errors.
  • Security and Compliance: Verifying age, confirming identity, and detecting multi-accounting or fraudulent behavior.
  • Legal Obligations: Fulfilling reporting and record-keeping requirements applicable to gambling operators in the Philippines.
  • Service Improvement: Analyzing site usage to enhance the user interface and game availability.
  • Marketing: Sending promotions and bonuses, but only if you have explicitly opted-in to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With partner payment processors, verification services, and technical infrastructure providers who enable our platform to function.
  • Legal Necessity: When required by law to respond to legal requests, court orders, or requests from regulatory authorities.
  • Security: To protect our users and the platform from cyberattacks or fraudulent activities.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Data transmitted between your device and our servers is encrypted using modern industry protocols.
  • Access Control: Internal access to personal data is strictly limited to employees who require it for specific operational tasks.
  • Isolation: Sensitive payment information is handled through secure, isolated channels provided by our payment partners.
  • Monitoring: We utilize continuous monitoring tools to detect and respond to unauthorized access attempts.

7. Cookies and Tracking

We use cookies to remember your preferences and maintain your session. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your jurisdiction, you have the following rights regarding your data:

  • Access and Correction: Request a copy of your data or correct inaccurate information.
  • Deletion: Request the removal of your personal data.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to certain types of data processing or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on our Support Page.

Important: Even after an account is closed, we are legally required to retain certain data for a specified period to comply with gambling laws and anti-money laundering regulations.

9. How Long We Retain Data

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including the management of your account and the fulfillment of our legal obligations. The specific retention period is tied to the account lifecycle and the timeframes required by applicable law in the Philippines.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will immediately terminate the account and remove any associated personal data, subject to legal record-keeping requirements.

Parents or guardians who believe a minor has created an account may report this to our team through the Support page.

11. Cross-Border Transfers

Some of our service providers may operate outside the Philippines. In such cases, your data may be transferred to and processed in other countries. We ensure that appropriate safeguards are in place to protect your data regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to regularly check the "Last Updated" date at the top of this page to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy or the handling of your personal data, please reach out to us via the official channels listed on our Support Page.

Commitment to Privacy

jiliccc is dedicated to maintaining the highest standards of data protection. We prioritize your security and transparency in every aspect of our operation to provide a safe and trustworthy gaming environment for all players in the Philippines.